easyMarkets Background – Innovating Since 2001
easyMarkets has been innovating the trading space since it started operations all the way back in 2001. Back then it was not easy for people to trade unless they were very wealthy and had access to physical trading centres. So since 2001, the company has opened up the world of forex trading to the people so anyone can participate from anywhere in the world from the comfort of their own home. The company’s headquarters may be in Cyprus, but it also has offices in Sydney, Shanghai and Warsaw.
Something that easyMarkets places a lot of values on, is simplicity for the user. The trading platform has been built with ease of use as a top priority. The website offers beginners the option of trying out a demo account so that they can work on their skills before opening a real account. However, the company also has powerful enough features to attract experienced users.
Other important values of easyMarkets are honesty and transparency. This means that even if there is a lot of market volatility or economic changes, the ability to trade never stops. Trading has continued without problems throughout turbulent times for the markets such as the election of Donald Trump as President of the United States, the referendum on Britain leaving the European Union or the many seismic changes of cryptocurrency values.
From the very start, easyMarkets has always been an innovator, offering features to users such as a free guaranteed stop loss, Freeze Rate, Inside Viewer and Deal Cancellation. Since 2001, the company has won more than 36 international awards including Excellent Trading Platform 2016 and Most Transparent Broker 2017.
easyMarkets Unique Features – Excellent Trading Tools
The company offers many different features to users that allows it to stand out from the competition. None is more impressive than the Deal Cancellation tool. This incredible feature means that traders are able to cancel a poor trade within one hour of it being placed and recover their losses.
easyMarkets even has a centre where new users can learn how to trade using educational methods such as e-books, webinars and videos. These can be found in the Learn Center and are easy to use. These educational materials also help more experienced clients that may wish to improve and practise their skills. Beginners are offered a range of videos to choose from. For instance, users can learn about the most popular trading pairs, technical analysis and options as well as the history of financial trading.
The company makes customer satisfaction an important priority. Users benefit from being able to use many financial instruments and trading platforms which allow orders to be executed efficiently without any delays.
easyMarkets also provides clients with fundamental and technical analysis so customers can learn how to make better trading choices; advice that can be found through the website’s blog.
The company benefits from having an immensely experienced and well-qualified team from the board of directors right down to the analysts. The whole team is very responsive to customers’ need and are always happy to improve the user experience.
Trusted and Regulated
The company aims to offer a fair trading environment at all times. The easyMarkets website has a 90% “excellent” rating on the customer review website, Trustpilot. To make sure that the company operates in a fair and legal manner easyMarkets is regulated by several different national finance organisations such as:
- The Cyprus Securities & Exchange Commission (Easy Forex Trading Ltd – CySEC, License Number 079/07)
- Australian Securities and Investments Commission (ASIC)
- Polish Financial Supervision Authority (KNF) legislation
Reliability and Safety
The company operates a safe environment for traders so they can trust this broker. To ensure that client funds are kept safe, easyMarkets segregates this money from its own funds and puts it into separate bank accounts. This means money from clients cannot be misused.
The broker also engages in strict risk management and maintains liquid capital in case of any potential fluctuations in market values and to cover all funds deposited by clients.
Withdrawals and Deposits – Easy, Safe and Fast
Customer choice is the priority here, and clients are given various methods for depositing and withdrawing funds including eWallets, credit, debit and online cards as well as bank transfer.
This broker does not charge any commissions on deposits or withdrawals and allows clients to make deposits from as low as $100. While bank transfers can take from three to five business days to be completed, most deposits and withdrawals are completed within 24 hours. In the interests of security, clients are required to withdraw money using the same way they used to make the deposit.
More Than 200 Financial Instruments to Trade
easyMarkets lets clients trade more than 200 financial instruments, including 50 pairs of currency pairs with leverage of up to 1:400 and fixed spreads from 1.8 pips. Users are also able to trade indices, stocks, futures and spot metals with competitive spreads. The company has even recently introduced the ability to trade cryptocurrencies like Ripple, Bitcoin and Ethereum. Anyone visiting the website can download a free e-book on the history and the future of cryptocurrency so they can learn more about the subject.
The company offers clients four types of account; Standard, Premium, VIP and Super VIP. Each type of account has different levels of minimum deposit and withdrawal, leverage and customer support. The VIP account offers excellent perks such as trading by telephone, tight fixed spreads, real-time technical analysis and access to a market analyst. This account is open to traders with more than $2500 to spend, and users can upgrade any time they like.
Outstanding Customers Support
This broker gives customers 24-hour support, five days a week, in 4 languages to serve more people. Customer support is provided over live chat, email, telephone, Facebook Messenger and Viber. The easyMarket website uses encryption to protect client data, and this is not given to third parties without permission either. The broker also gives out promotional offers including 50% or up to $2000 when opening a trading account, depending on the deposit.
Trading Software – Great Trading Conditions
Clients are given a lot of choice of how to trade at easyMarkets, with multiple platforms to choose from including MT4. This gives users access to Negative Balance Protection, Trading Central analysis. The company’s Web Platform gives traders tools such as dealCancellation, Freeze Rate, Free Guaranteed Stop Loss and Take Profit, as well as top quality analysis.
Mobile Trading – Intuitive and Powerful
Clients benefit from having access to the powerful easyMarkets mobile app which is simple to use and offers great features:
- Open and close positions and check the trading account in real time
- Analytical tools
- Economic calendar and dealCancellation
- Price alerts: clients receive notifications about their positions
The app is available for download to both ios and android users. Customers that use the app can get notifications about price changes to their phone even when they are not using the app.
easyMarkets provides clients with a great set of features such as dealCancellation, Inside Viewer and Freeze Rate. The dealCancellation tool, in particular, is a great benefit as it offers clients the ability to continue trading during major economic events. Freeze Rate means users can freeze the price they see, giving them a crucial buffer of a few seconds before they get the chance to make the trade. This can be a significant advantage when it comes to trading something as volatile as forex. Inside Viewer is a valuable tool which allows traders to see what percentage of other users are trading an instrument they have. This gives clients a much better view of the market.
Things to Improve
Due to the demanding nature of the business, easyMarkets could do with making some small improvements.
- At present, the company only provides customer support in four languages. This is a small offering compared to similar companies. So easyMarkets should adopt more languages for customer service purposes.
- For the time being, customer support is only offered from Monday to Friday. To improve customer satisfaction, the company should extend support to cover the weekend as well.
The company has said it aims to make improvements in order to meet the demands of customers and provide an excellent service to them.
The company offers many great tools which give it a competitive edge over the competition. It also provides special trading tools making it a perfect option for those wanting to trade forex. Take some time to visit their website and discover all the benefits for yourself.